Questions
Frequently asked
Most questions are about booking. If yours is not here, write to us.
Select a question to see the answer.
How do I book the space?
Pick a day and a time range on the booking page and send your request. The booking is confirmed once we approve it, and we email you either way.
What are the minimum and maximum durations?
One hour minimum, four hours maximum, in 30-minute steps, between 10:00 and 20:00. For anything longer, write to us through the contact form.
How does pricing work?
It depends on duration, group size and the equipment you need. We confirm the terms in writing once your request arrives. No payment is taken through the site.
Can I cancel my booking?
Yes — up to 24 hours before the start, from the bookings page in your account. For anything later, call us.
Can I bring my own equipment?
You can. Just list it in the request form so we can plan power and layout in advance. Nothing can be left installed permanently.
Do I need a booking to join a programme?
No. Programmes are our own events, each with its own sign-up and capacity. Booking is for using the space yourself.
Questions
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